Support & Backup
BE Systems has a long history of supporting complex Lotus Domino environments with multiple connected systems. Our support offerings are based upon the extensive skills and experience of our consultancy practice. We are now able to offer our customers a number of different support arrangements, to ensure that your Lotus software implementation meets all of your business requirements.
Our support offerings cover both development and administration of IBM Lotus software products. We can provide support via email, telephone, or via onsite visits where required.
Each of our support packages varies according to your requirements. However, our principle of excellent service is maintained through each package. To ensure this level of service, with each package we provide;
A nominated Customer Consultant
A nominated Problem Resolution Manager
On-line access to our customer service desk tools
IBM PMR management services
For more details of our support packages, why not take a look at the types of support we can provide, or contact us.